Contact

0086-571-83865123

0086-571-83865123

Room 611, Building N0.2,Taigu Square, Jingcheng Road NO.451, Xiaoshan District, Hangzhou City, Zhejiang Province

sandychen@cnalphateam.com
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After-sale Service

After-sale Service 


1. We will follow up customer's order freight information, and will keep in close contact with customers to inform the customer receive the goods smoothly

2. Training customer how to install the sanitary wares.

3. Under normal use, if there is any quality problem, customer requires us to change the part, we will change the part for free. (the transportation expense outside china shall be paid by customer).

4. We will offer the technical support through phone call, internet if customer requires.

5. All the transportation, installation, improper use, such as the product quality problems, is beyond the scope of the warranty, the supplier can provide spare parts at cost.